Privacy Policy
Effective Date: July 26, 2025
At Builders Matakana, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website at https://buildersmatakana.co.nz, fill out our contact forms, request a quote, or engage with our construction and renovation services. By using our website or communicating with us, you consent to the practices described below.
Our goal is to provide a transparent overview of how your information is handled while ensuring you receive the highest standard of service across all our projects in Matakana, Omaha, and the wider community.
1. Information We Collect
Builders Matakana collects both personal and non-personal information to provide accurate service quotes, communicate effectively with clients, and improve the performance of our digital platform.
Personal Information
You may voluntarily provide the following information when you:
- Submit an enquiry or quote request
- Schedule an onsite consultation
- Communicate via email or phone
- Use our contact forms
The data we may collect includes:
- Full name
- Email address and phone number
- Property location or project address
- Details about your building, renovation, or fencing procedures
Usage Data
When you browse the website, Builders Matakana automatically collects non-identifying technical information, such as:
- IP address and general location
- Device type and browser information
- Pages viewed and time spent on each page
- Referring URLs or search terms used to reach the site
This usage data helps us optimize user experience, enhance page speed, and improve overall website performance.
2. Cookies and Tracking Technologies
Builders Matakana uses cookies and related technologies to personalize your experience and analyze traffic.
Types of Cookies Used:
- Essential Cookies: Required for navigation and basic functionality.
- Performance Cookies: Help track how users interact with our website to enhance usability.
- Functional Cookies: Store preferences for return visits.
- Marketing Cookies: With consent, allow tailored advertising based on your interactions.
You can adjust your browser settings to disable cookies; however, doing so may affect the usability of some features on the Builders Matakana website.
3. How We Use Your Information
We collect and use your information to:
- Respond to inquiries and provide accurate estimates
- Arrange consultations and manage ongoing projects
- Send service updates, follow-ups, or appointment reminders
- Improve our website’s design, functionality, and user experience
- Fulfill legal and regulatory requirements
Builders Matakana never sells or rents your personal information to third parties.
4. Sharing of Information
We may share your information in the following limited circumstances:
With Trusted Service Providers
To maintain a reliable website and deliver our services efficiently, we may share data with third parties who assist with:
- Website hosting, maintenance, and analytics
- Communication tools and secure data processing
All providers are bound by confidentiality agreements and may only use your information for tasks that support Builders Matakana.
Legal Compliance
We may disclose your information if legally required to:
- Comply with a court order, investigation, or legal process
- Enforce our terms or protect our rights, property, or safety
5. Your Privacy Rights
Under New Zealand law, you have the right to:
- Access the personal data we hold about you
- Correct any inaccurate or outdated information
- Request Deletion of your personal data, unless retention is required by law
- Object or Limit the processing of your data for certain purposes, including marketing
To exercise these rights, contact us through the Contact Us page. We will respond promptly and transparently.
6. Data Security
Builders Matakana uses industry-standard security measures to protect your personal information, including:
- SSL encryption for secure data transmission
- Restricted access to sensitive data
- Regular security audits and updates
- Data minimisation policies to retain only necessary information
Despite our best efforts, no system can guarantee 100% protection. Still, Builders Matakana is committed to safeguarding your privacy using the most reliable technologies and practices available.
7. Third-Party Links
Our website may include links to third-party sites for your convenience. These websites operate independently and have their own privacy policies. Builders Matakana is not responsible for the content or privacy practices of any external websites.
We recommend reviewing their terms before submitting personal information.
9. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or how your data is used, please get in touch via our official contact form at https://buildersmatakana.co.nz/contact-us.
Thank you for trusting Builders Matakana with your information. We remain committed to respecting your privacy and delivering reliable, secure, and high-quality construction services throughout the Matakana and Omaha regions.
